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Privacy Policy

Roycott Pte and its Associated Companies are committed to ensuring your privacy is protected. We use the information you provide for legitimate business reasons only. We do not sell, rent or trade email lists with other companies or businesses for marketing purposes. In this Privacy Policy we provide detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

How we use your data...

We use your personal data to provide goods and services to you, to verify your identity, to better understand your needs, for crime and fraud prevention, detection and related purposes, and to keep you updated about promotional offers and discounts which we think may interest you.
You have the right to opt out of receiving promotional communications at any time. 


In order to make our products available to you we may need to share your personal data with some third party suppliers. These include delivery or card transaction service providers. We will never sell or rent our customer data to other organisations for marketing purposes.

Types of data we collect...

We may collect the following information about you: name, contact details, postal address, email address, telephone number, your payment card details (when you make purchases/orders with us), and your correspondence/communications with us.
 

This is not an exhaustive list and in specific instances we may need to collect additional data for the purposes set out in this policy.

How we collect data...

Website Cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.


We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs.
 

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
 

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline them if you prefer. This may however prevent you from taking full advantage of the website.

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Customer Data
When you buy products from us your name, address, email and other contact information will be stored in our system. Please be assured that we do not share your personal details with any third party company without your consent.

What we do with data...

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

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  • Internal record keeping.

  • We may use the information to improve our products and services.

  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

  • Processing of purchases/orders.

Data security...

We are committed to ensuring that your information is secure. In order to prevent
unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Types of data we collect...

We are required to set out the legal basis for our processing of personal data.
We collect and use personal data because it is necessary for:

 

  • The pursuit of our legitimate interests (see below).

  • The purpose of complying with our duties and exercising our rights under a contract for the sale of goods to a customer.

  • To comply with our legal obligations.


Our legal basis for processing customer data is that it is necessary for legitimate interests, including:

 

  • Selling and supplying goods to our customers.

  • Protecting customers, employees and other individuals and maintaining their safety, health and welfare.

  • Promoting, marketing and advertising our products.

  • Sending promotional communications which are relevant and tailored to individual customers.

  • Improving existing products and developing new products.

  • Complying with our legal and regulatory obligations.

  • Handling customer contacts, queries, complaints or disputes.

  • Fulfilling our duties to our customers.

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